How Digital Twins Master Mission-Critical Service Supply Chains

Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
A Look Back at the 2025 Service Experience Advantage Tour

The 2025 Service Experience Advantage Tour took Baxter Planning across five cities this year, creating meaningful moments with our customers, partners, and other Service Supply Chain (SSC) professionals. From Orlando to Austin, each stop gave people a chance to connect face-to-face, catch up on what’s happening in the industry, and enjoy a relaxed evening together. […]
Top 5 Things the Best Service Supply Chains Have in Common

Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Building Resilient Growth with Smarter Service Supply Chains

Discover how effective Service Parts Management and optimization improves financial performance, resilience, and competitive advantage.
Baxter Planning Named a Leader in IDC MarketScape for AI-Enabled Service Parts Management

AUSTIN, Texas - October 28, 2025 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Service Parts Management (SPM) 2025 Vendor Assessment (doc # US52967925, October 2024). Baxter Planning was also named a Leader in the IDC MarketScape: Worldwide Service […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth

The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
6 Reasons Spare Parts Planning Maturity Boosts Uptime in MedTech

Learn how mature Spare Parts Planning improves patient safety, supports compliance, and drives inventory optimization for medical equipment companies.
Overcoming Disruptions in Service Supply Chains with Advanced Planning Software

Learn why Service Supply Chains must adapt and adopt AI tech and Planning as a Service (PaaS) to overcome constant disruptions.
Budget Planning

Automate purchase reductions with BaxterProphet’s TCO logic. Optimize budgets, cut costs confidently, and maintain high service levels.
The Strategic Role of Inventory Velocity in Service Supply Chain

See why inventory velocity matters now and how it supports service excellence by aligning Service Supply Chain performance with business goals.