How to Reduce Obsolescence Risk with Multi-Signal Forecasting
Reducing Obsolescence Risk with Multi-Signal Forecasting This post launches our series on transforming service operations from cost center to strategic financial driver, starting with how multi-signal forecasting improves lifecycle visibility and minimizes excess inventory exposure. Obsolete service parts are one of the most persistent sources of wasted capital in the Service Supply Chain. Excess inventory […]
Baxter Planning Recognized as a Leader in the SPARK Matrix™ for Global Service Parts Planning
Baxter Planning has been positioned as a leader in the 2025 SPARK Matrix™ for Global Service Parts Planning, reinforcing our strength in purpose-built, AI-driven planning for complex Service Supply Chains. The SPARK Matrix™, published by QKS Group, evaluates technology providers across two critical dimensions, Technology Excellence and Customer Impact, to help service leaders understand not only who has strong capabilities, […]
How AI Is Transforming the Service Supply Chain
How AI Is Transforming the Service Supply Chain—Pragmatically Artificial intelligence is reshaping how service organizations plan, execute, and manage complexity across the Service Supply Chain (SSC). As global networks expand, product lifecycles shorten, and service expectations rise, purpose-built, explainable AI is becoming essential; not to replace human expertise, but to scale it. Baxter Planning’s approach to AI is focused on […]
Baxter Planning Appoints Anton Chilton as Chief Executive Officer
AUSTIN, Texas – January 21, 2026 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced the appointment of Anton Chilton as Chief Executive Officer (“CEO”), effective January 21, 2026. As part of a planned executive transition following Chuck Moeling’s eight-year tenure, Chilton will lead Baxter Planning in advancing its position as […]
Why Service Parts Planning and Planning as a Service Beats ERP Add-Ons
In the high-stakes world of the Service Supply Chain (SSC), the difference between a successful repair and a breached Service Level Agreement (SLA) often comes down to a single part, and the pressure to maintain uptime optimization while controlling costs is constant. When looking to modernize, many organizations face a crossroads: do they stick with […]
The Strategic Imperative: AI-Driven Spare Parts Planning for MedTech Service Supply Chains
Discover how AI-driven strategic Spare Parts Planning boosts uptime, enhances service reliability, and ensures compliance for medical device manufacturers.
How Digital Twins Master Mission-Critical Service Supply Chains
Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
A Look Back at the 2025 Service Experience Advantage Tour
The 2025 Service Experience Advantage Tour took Baxter Planning across five cities this year, creating meaningful moments with our customers, partners, and other Service Supply Chain (SSC) professionals. From Orlando to Austin, each stop gave people a chance to connect face-to-face, catch up on what’s happening in the industry, and enjoy a relaxed evening together. […]
Top 5 Things the Best Service Supply Chains Have in Common
Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Building Resilient Growth with Smarter Service Supply Chains
Discover how effective Service Parts Management and optimization improves financial performance, resilience, and competitive advantage.
