A Look Back at the 2025 Service Experience Advantage Tour  

Baxter Planning Tour (1)

The 2025 Service Experience Advantage Tour took Baxter Planning across five cities this year, creating meaningful moments with our customers, partners, and other Service Supply Chain (SSC) professionals. From Orlando to Austin, each stop gave people a chance to connect face-to-face, catch up on what’s happening in the industry, and enjoy a relaxed evening together. […]

Top 5 Things the Best Service Supply Chains Have in Common

Top 5 Things the Best Service Supply Chains Have in Common

Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue.   The most successful organizations understand that […]

Baxter Planning Named a Leader in IDC MarketScape for AI-Enabled Service Parts Management 

Baxter Planning

AUSTIN, Texas - October 28, 2025 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Service Parts Management (SPM) 2025 Vendor Assessment (doc # US52967925, October 2024). Baxter Planning was also named a Leader in the IDC MarketScape: Worldwide Service […]

Budget Planning

Baxter Planning Budget Planning Product Brief

Automate purchase reductions with BaxterProphet’s TCO logic. Optimize budgets, cut costs confidently, and maintain high service levels.