Beyond “Service at All Costs”: Balancing Service and Risk
Learn how leading organizations improve service supply chains with smarter sourcing, AI-powered planning, and automation to optimize inventory and service.
The Hidden Constraint in Global Service Supply Chains
Why do stockouts occur in one region while excess inventory sits unused in another? This whitepaper explores how inventory ownership impacts service levels, costs, and execution, and why accessible inventory has become a critical competitive advantage.
2026 Baxter Planning SSC Leadership Roundtable: Key Takeaways
What happens when the best service supply chain minds in the business get in a room together? A lot of shared challenges, and even more shared momentum.
How Leidos Improved On-Time Fill Rate by 10% Without Buying More Inventory
Learn how Leidos used Baxter Planning to improve on-time fill rate by 10%, redeploy existing inventory, eliminate unnecessary purchases, and empower planners to get answers in minutes.
Baxter Planning Appoints Anupama Sharma as CTO to Advance AI-Powered Service Supply Chain Innovation
Baxter Planning Appoints Anupama Sharma as Chief Technology Officer We are thrilled to welcome Anupama “Anu” Sharma as our new Chief Technology Officer! Anu joins at a pivotal moment for Baxter Planning as we continue investing in innovation and AI purpose-built for the Service Supply Chain. Anu has spent more than 25 years building and scaling […]
How Leidos Improved On-Time Fill Rate by 10% — Without Buying More Inventory
Ellian Hsieh, Service Supply Chain Analytics Manager at Leidos, shares how her team uses Baxter Planning to move beyond reactive parts management. By identifying assets that could be redeployed across their network, they avoided unnecessary purchases and improved on-time fill rate by 10%. She also speaks to how Baxter Planning’s Help Agent cuts answer time […]
IDC ProductScape Highlights Baxter Planning’s Service Parts Planning Capabilities
IDC ProductScape: Worldwide AI-Enabled Service Parts Management, 2026, highlights the elements required to manage increasingly complex service environments. Building on our recognition as a Leader in the IDC MarketScape for Service Parts Management, Baxter Planning is recognized for the depth of its Service Parts Planning (SPP) capabilities and its ability to support more accurate, data-driven planning decisions. As the Service Supply Chain […]
Turning Technician Inventory Challenges into Strategic Advantage
Optimizing Technician Inventory with AI in the Service Supply Chain At Field Service Next West, one theme stood out across conversations, sessions, and the technician inventory stocking panel: service organizations can no longer afford reactive, disconnected approaches to inventory planning. As service networks grow more complex and expectations continue to rise, success depends on the ability to ensure the right […]
The AI Strategy Powering Modern Service Supply Chains
The Other Supply Chain: Your Missed Opportunity For many companies, the Service Supply Chain (SSC) is the largest profit driver they manage and one of the least strategically orchestrated. Service Parts Management sits at the heart of revenue, cost, and customer experience. Yet in most organizations, it is managed through fragmented processes and disconnected systems. This creates constant tradeoffs […]
Help Agent
Automate purchase reductions with BaxterProphet’s TCO logic. Optimize budgets, cut costs confidently, and maintain high service levels.
