Partners

Partnerships

Our partnership ecosystem is built on collaboration, enabling the Service Experience Advantage by recognizing that delivering service experiences that differentiate your company goes beyond service parts planning, execution, and resolution. With decades of experience in the Service Supply Chain ecosystem, we ensure that together, we deliver the best experience for our customers.

Building Stronger Service Supply Chains Together

At Baxter Planning, we are committed to delivering the best solutions and experiences in the Service Supply Chain. We understand that the exceptional, differentiated customer experiences you provide your customers may go beyond service parts planning, execution, and resolution.

With decades of industry expertise, we’ve cultivated a network of trusted partners. To equip our customers with a complete SSC solution, we’ve introduced the Ecosystem Partnership Program. This initiative fosters strategic collaborations with companies and solutions that complement and elevate our offerings, ensuring we deliver the most innovative and comprehensive solutions that drive sustainable success.

Partner Ecosystem Categories

Service Logistics

Same day service contracts require a logistics network that provides your field service organization with near immediate access to parts to meet strict service level requirements.

Field Service Management

Managing large field service organizations requires scheduling, dispatch, and mobile technician enablement capabilities to optimize your technician workforce. The BaxterPredict platform integrates with all the top FSM solutions to align the parts availability with field service execution.

Servitization

Many organizations have made multiple investments in technologies from data aggregation to dashboards to real-time notifications– all in the hopes of optimizing and establishing a best-of-breed Service Supply Chain strategy. We have partnerships with proven providers in the space that either complement or integrate with Baxter Planning.

Service Partners

Our clients have a vast array of other solutions and initiatives that are directly or indirectly tied to Service Parts Planning. Our service partners provide expertise ranging from integration support to business process transformation to help accelerate implementation timelines and maximize value from your service supply chain.

Our partners

End-to-End Global Solutions to Optimize Your Service Parts Supply Chain. Put your post-sales support in the hands of UPS, and you’ll get the complete range of global services you need to meet – and exceed – your customers’ expectations. We offer a broad portfolio of post-sales services to ensure that your customers have as little equipment downtime as possible. UPS can help your business reduce the total cost of maintaining a world-class service parts supply chain while planning for growth and international expansion.

Avnet Integrated provides a complete outsource option for deployment and support services that include forward stocking and logistics, parts planning, part and/or tech dispatch, reverse logistics, and repair – all of which can be supported a la carte or in a bundled service solution. The offering leverages Baxter Planning solutions and is designed to be integrated into your existing processes and tools to drive a consistent and repeatable end-user experience that scales globally. Allowing you to focus on revenue generation and intellectual property with a predictable “cost of service.”

Built on the Vertical Services Platform (VSP™), the Actionable IoT™ Squirrel solution enables better visibility into your data via full management of Actionable IoT™ events – further automating your intelligent services strategies. VSP™ is a cloud first aPaaS featuring unique, multi-channel capabilities that allows companies to automate interactions between any entity, database, or group within their supply chain based on business processes.

Your supply chain requires flexibility and agility – you need a solution for your IIoT strategy that enables you to deliver exceptional services now, and to be poised for future demands.

Founded on the belief that the best-in-class service solutions are crafted by service professionals themselves, Bolt Data serves as a trusted adviser to organizations seeking to service smarter. We transform out-of-the-box tools into intelligent technology tailored to your business needs on the Salesforce platform. We specialize in helping to create forward-thinking organizations that focus on flawless service execution. Our team boasts decades of career experience delivering transformative solutions to enterprise clients around the globe, including business consulting, solution implementation, systems integration, analytics, IoT and support.