This industry is essential to the economy. Even a brief disruption—such as a retailer’s point-of-sale system failure or a corporate office phone outage—can result in significant revenue loss. The constant pressure on business equipment companies can quickly create a Service Experience Storm.
A new approach to Service Supply Chain Management is imperative.
In the age of instant gratification, driven by the “Amazon effect,” your customers demand immediate results. Now more than ever business equipment companies need to enhance efficiency, adopt advanced technologies, and innovate rapidly. Failing to do so risks falling behind competitors.
Companies like yours must orchestrate seamless coordination and bring order to a blizzard of service demands, moving parts, and rising expectations by gaining a Service Experience Advantage.
Reduce inventory carrying costs with optimized target stock levels based on service contract requirements leveraging our proven Total Cost Optimization methodology.
Increase customer satisfaction by solving part availability problems faster with root cause analysis to prevent future escalations.
Baxter Planning leverages advanced technologies, including award-winning AI and a specialized Data Core, combined with deep industry expertise, to help you reduce inventory, enhance service levels, and lower logistics costs.
Our Planning as a Service model extends your team with experienced practitioners who help reduce implementation risk, drive user adoption, and ensure you achieve measurable business outcomes faster.
Explore our Resource Center, your go-to hub for product briefs, videos, whitepapers, and more! This collection of content features industry trends and insights from our SSC experts.
Ready to transform your SSC and gain a Service Experience Advantage? Let’s talk.
