Baxter Careers

Founded in 1993 and headquartered in Austin, Texas, Baxter Planning is a dynamic and rapidly growing company setting the standard for SaaS in the service supply chain planning industry. With sophisticated SaaS (Prophet by Baxter) and PaaS (Planning as a Service) solutions, our technologies and professionals help customers plan billions in service parts inventory every day.

Conveniently located in Northwest Austin, Baxter Planning offers a unique environment combining the flexibility of a start up with the stability of an established company.  We offer excellent benefits and a small, casual work environment with a company that values work-home balance. The Baxter team is made up of some of the best and brightest employees in Austin. If you are interested in a career at a growing, fun place to work, please send an electronic copy of your resume to  or complete the form below.

Our Java developers tackle the challenges in planning optimal stocking levels spare parts distributed across thousands of locations worldwide. A successful Java Developer will learn about the complexities of global supply chain management and offer their own solutions to the challenges it presents. The ideal candidate for Baxter is a smart developer who gets things done by applying technology to meet our goals while maintaining a healthy work-home balance. The team works closely with key stakeholders to formulate and manage development timelines that are both realistic and produce high-quality application features. We have a great infrastructure of automated unit/integration/regression/UI tests, automated builds, virtualized test environments, and a solid technology stack. We recognize that there’s always room for improvement and we welcome the experience and expertise you would bring in improving our development practices, tools, and execution.


  • Design, develop, test and document extensions to our enterprise web application
  • Test, repair and refactor existing code
  • Collaborate with other developers to make architecture and design decisions
  • Participate in peer code reviews
  • Work with users and domain experts to gather requirements to improve the functionality and usability of our product
  • Review requirements and provide estimates
  • Diagnose production issues and provide corrective measures or workarounds


  • Bachelor of Science degree in a technical major (Computer Science, Engineering, Mathematics) or equivalent industry experience
  • Experience with Java
  • Working knowledge of SQL
  • Strong analysis and design skills
  • Familiarity with agile development practices
  • Commitment to continuous self-improvement and education
  • Highly motivated and self-disciplined
  • Results-oriented
  • Creative problem-solving skills
  • Strong written and verbal communication skills


  • Track record of delivering successful software projects
  • Working knowledge of Java Platform
  • Working knowledge of SQL


  • Lead the full lifecycle of a Prophet implementation including discovery of client’s supply chain objectives, design of an optimal solution, integration of data feeds, testing, and deployment
  • Establish a trustworthy relationship with every client
  • Provide recommendations to support and improve clients’ business practices
  • Arrange and perform integration and implementation tasks to ensure the most efficient and productive use of resources to achieve management goals
  • Manage and control project scope, timeline, risks, issues and change management across multiple project teams
  • Participate and lead internal requirements for enhancements and new features of the software
  • Assist the sales team as a technical resource to support new business growth
  • Continuous improvement and creation of implementation processes tools and documentation
  • Perform varied and complex duties and tasks that need independent judgment and self-prioritization


  • Bachelor’s degree in Supply Chain Management, Management Information Systems, Computer Science or equivalent experience
  • 3-5 years of experience directly related to software implementation and/or consulting services
  • Experience defining business requirements and designing & implementing solutions under multiple deadlines
  • Detail-oriented, creative and able to work independently
  • Excellent listening and communication skills including: writing, editing and presentation
  • Creative problem-solving skills and consensus building skills
  • Understand or capable of understanding database and application configuration concepts
  • Ability to travel up to 25% on an annual basis, both domestically and internationally

You’ll Know You’re Successful If You:

  • Adapt and operate effectively in ambiguous or rapidly changing environments
  • Work both independently and as a team member
  • Work effectively under tight deadlines with multiple ongoing projects
  • Approach work with creativity, courage, self-confidence and flexibility
  • Display passion for effective processes and methodologies that will improve productivity
  • Hold key team members and stakeholders accountable for completing tasks

Position Overview:

The Implementation Project Lead manages the overall project implementation (e.g., project communications, project planning, risk mitigation, resource coordination, issue resolution, etc.). They assist in the overall project planning (e.g., developing business requirements, implementation roll-out plans, deployment strategies, SOPs, KPIs, sign-offs from key internal and external stakeholders, post-implementation audits, etc.). The Implementation Project Lead works with Operational Business Units and Information Technology to identify implementation criteria, and acts as the primary contact throughout the project’s implementation. This position will manage multiple implementation projects at the same time and provide ongoing analysis of implementation project plans, statistics, outcomes, lessons learned, and post-implementation audits. The Implementation Project Lead will also be expected to mentor and develop other team members, specifically the Implementation Consultants.

Job Duties include but not limited to the following:

  • Manages implementation phases for multiple projects within multiple geographies.
  • Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
  • Development and deployment of the project plan; develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
  • Responsible for ensuring the successful delivery of the final end solution and all customer business requirements have been successfully achieved.
  • Reports on project progress, forwards project documents to stakeholders to obtain sign-off, agreement on project costs, and needed resources.
  • Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact.
  • Designs and implements communication plans to ensure those affected by projects are informed and updated.
  • Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
  • Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.
  • Provides weekly status reports to project stakeholders regarding project accomplishments, plans for the upcoming week, and issues requiring management and stakeholder attention to ensure all parties are well informed.
  • Creation or consolidation of project team weekly project status reports, Executive &/or client Presentations.

Ability to demonstrate proficiency in the following areas:

  • Independently conducts standard analyses to identify problems in methods, processes, or workflow; interprets results of analyses; recommends solutions to address identified requirements, problems, or inefficiencies.
  • Integrates a broad knowledge of logistics and supply chains within customer organizations (e.g., product flows, information flows, and finance flows) to solve complex customer problems and develop strategies for accounts that will improve time to market of products, lower costs and maximize profitability.
  • Monitors development and provides feedback to manager related to Implementation Consultants job skills and personal behavior; identifies team members’ areas of strength and developmental needs; recommends training opportunities for others with some guidance; assists in providing developmental suggestions to employees that align with their goals.
  • Defines business requirements for projects and/or processes; develops and validates components of routine projects, programs, or processes; ensures components meet design specifications; identifies root causes of typical development problems; pilot tests prototypes.
  • Develops plans for projects requiring limited coordination and resources; applies work breakdown structure for resource estimation and plan scheduling; defines project goals, establishes measurable objectives, baselines, and measurement systems; identifies critical path items and assesses areas of risk; establishes contingency plans for risk areas on critical path; develops cost plans for project; employs project planning tools and technology (e.g., Microsoft Project, action item tracking, Jira tickets, Confluence) appropriately.
  • Independently creates new budgets; identifies and takes corrective actions to bring programs, campaigns, systems or departments in line with budget; appropriately allocates available funds.

Education and Experience:

  • Bachelor’s degree with an emphasis in Business, Operations, Supply Chain Management, Management Information Systems, Computer Science or Project Management preferred
  • Experience in After-Market Services / Logistics / Supply Chain industry desirable
  • 3-5 years of experience directly related to software implementation and/or consulting services
  • Previous experience managing peers and/or direct reports.
  • Requires minimal supervision from a more senior manager; accepts considerable responsibility for project success; effective ability to assist others in the completion of assignments through knowledge sharing.
  • Proven track record of ability to execute customer program portfolio of projects and services
  • Strong business acumen and ability to provide team coaching in matrix organization
  • Proactive approach to managing customer projects and overall business strategies
  • Experienced in leading matrix project/program cross-functional teams in communications processes to drive a proactive accountable service to assigned customer
  • Strength in communication at all levels of the corporate hierarchy
  • Ability to work in a highly demanding, high intensity environment
  • Detail oriented, committed to deadlines and have solid verbal and written communication skills
  • Understand or capable of understanding database and application configuration concepts
  • Ability to travel up to 25% on an annual basis, both domestically and internationally

Position Overview:

We are looking for an experienced, self-motivated, collaborative professional to lead the development of Baxter Planning’s strategic alliance program.  The Strategic Alliance Manager will be responsible for the recruitment, onboarding, and sustainment of Baxter Planning’s strategic partner alliances.  The ideal candidate will be collaborative, results-oriented, innovative, and demonstrate excellent strategic thinking capabilities.   This position works closely with sales team members to ensure success is achieved from these partnerships.


  • Broaden and deepen existing and new alliance partner relationships, develop strategies for new alliance partners, and aid with overall retention, including go-to-market plans and programs
  • Develop and manage multiple levels of SA contacts, relationships as well as contractual agreements and press releases with SA executives
  • Produce qualitative and quantitative analyses of program performance, aggregate feedback, and explore new strategic opportunities
  • Identify Baxter Planning’s and SA product interaction via value chain business scenarios that enable joint go-to-market alignments to drive value for prospective and current clients
  • Identify revenue generating opportunities (events, webinars, in person training, LinkedIn and account mapping)
  • Monitor and maintain SA registered opportunities and revenue
  • Content and collateral generation to support sales and SA partners
  • Develop and maintain milestones and metrics to measure the progress of strategic plans, projects, and programs against organizational goals and objectives
  • Maintain direct and active relationships with alliance partners, including proactively resolving business and technical issues and serving as an internal advocate
  • Work cross-functionally with development, customer success, sales and marketing to launch partnerships, and marketing strategies
  • Knowledge and understanding of the industry structure and strategic position
  • Regularly communicate updates and SA activity to the CMO and SVP of Sales


  • 5+ years of experience in complex sales, channel and business development.
  • Demonstrated ability to hit/exceed quota
  • Outstanding executive-level interpersonal, oral and written communication skills.  Ability to establish relationships with executives and team members alike.
  • Demonstrated understanding of strategic business and financial principles.  Experience with revenue models, sales forecasting/metrics, and negotiation.
  • Strong leadership, analytical, and management skills.  Ability to drive results in a matrixed environment across multiple functions.
  • Flexibility to operate well in a dynamic, high-growth environment.
  • Ability to effectively reflect and reinforce Baxter Planning’s cultural values and norms.
  • Impeccable ethical standards and professional behavior.
  • Physical/stamina: ability to transport personal luggage and sit for long periods of time in the air or driving to client sites.
  • Ability to travel 50% or more
  • Able to pass pre-employment background check


  • Experience with enterprise software or technology organizations
  • Located in Austin or domestic hub for air travel
  • Supply chain software experience, particularly related to aftermarket/service sector.
  • Bachelor’s Degree or relevant experience


The Supply Chain Planner is the first level of support to customers and plays a critical role in delivering value by helping to reduce inventory while simultaneously improving service levels.  Utilizing a combination of Baxter Planning’s supply chain planning software and Best Practices, planners work to optimize and automate complex global supply chain networks.  The planning position provides valuable experience that can be leveraged to transition into other roles within the company including implementation, consulting and business development.


  • Serve as primary contact for customers and be ultimately responsible for ensuring they receive exceptional value from planning solutions delivered by Baxter Planning
  • Deliver Planning as a Service (PaaS) solution to customers by performing over 40 activities in 9 practice areas such as:
    • Analyze forecasts and model optimal target stock levels across supply chain networks throughout a product’s lifecycle
    • Optimize inventory levels and approve supply orders based on customers’ specific needs and business constraints
    • Review analytics to intelligently assign and track root causes for each non-optimal fulfillment of demand
    • Use reporting capabilities to illustrate current and projected excess inventory and prioritize candidates for redistribution and scrap
  • Train and mentor new customers on effective utilization of planning solutions based on Best Practices
  • Identify opportunities for continuous improvement based on Baxter’s Best Practice Scorecard and work with each customer to adopt them by modifying business processes or configuration of the planning tool
  • Create and deliver Business Review presentations to customer’s executive management to track progress on supply chain goals as well as communicate opportunities for continuous improvement
  • Work with cross-functional teams to develop new Best Practices and improve existing ones for delivering planning solutions


  • Bachelor’s degree in Supply Chain Management or equivalent experience
  • Effective written and verbal communication skills to influence VP and C-suite customer contacts
  • Capability to work independently and in cross-functional teams that are passionate about delivering value to customers
  • Excellent project management and prioritization skills
  • Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers
  • Creative problem solving and technical skills including advanced Excel proficiency (Pivot Tables, Vlookup, etc.)
  • Strong initiative and competitive attitude to review processes and define better methods for supporting customers and optimizing supply chains