Baxter Careers

Founded in 1993 and headquartered in Austin, Texas, Baxter Planning is a dynamic and rapidly growing company setting the standard for SaaS in the service supply chain planning space. With sophisticated SaaS (Prophet by Baxter) and PaaS (Planning as a Service) solutions, our technologies, and professionals help enterprise customers plan billions in service parts inventory every day.

Baxter Planning combines the flexibility of a start up with the stability of an established company, leveraging 27 years of industry expertise to support a rapidly growing customer base. We offer excellent benefits, an exciting and supportive work environment, and strong work-life balance. Due to COVID-19, our office is currently closed indefinitely. We are using the time away to re-imagine our office and policies to best support a hybrid in-office/work from home model.

Baxter Planning Values and Ideal Candidate Traits:

  • Passion – We are defined by the relentless pursuit of customer, partner, and team success. You will come into (virtually speaking for now) work every day with the drive to win.
  • Courage – We strive for success; we do not fear failure. You make mistakes of action rather than inaction and are comfortable admitting and learning from your mistakes.
  • Creative Discontent – There’s a better way to do it; find it. You will reject complacency in your work and our customers; always looking for a better way to share our value with customers in their language to showcase the ROI our product and team can provide.
  • Intellectual Curiosity – What we don’t know, we find out. You aren’t afraid to ask questions, and you view learning as a life-long process.
  • Partnership – We have the highest expectations of ourselves and each other. You will hold yourself and team members accountable for your effort every day, including management and more senior team members. You will receive the same commitment in return.

If you are interested in a career at a growing, fun place to work, please send an electronic copy of your resume to BPSJobs@baxterplanning.com  or complete the form below.

Current Openings

Title         Business Development Representative

Department      Sales

Reports to          EVP of Sales and CMO

Position Overview:

We are looking for a high-energy, creative, and driven professional with sound business acumen, strong technical aptitude, and natural sales instincts to play a pivotal role on our Go-To-Market team. You will partner directly with our marketing and sales team members to identify, engage, and drive opportunities across our target markets.

As a key part of our Go-To-Market team, you’ll be measured on your ability to set meetings and create opportunities that lead to new business. We’re in the early stages of scaling our business development team, so we are looking for individuals with a track record of success who can think critically about new challenges and opportunities.

Purpose, Scope and Responsibilities:

Identify

  • Further define our target markets based on similarities to our current customers and existing sales pipeline
  • Locate accounts based on their inclusion in existing and new target markets as well as revenue, location, and service strategy
  • Highlight key contacts based on seniority, title, and other factors (LinkedIn connections to Baxter employees or customers)

Strategize

  • Work with marketing team to develop target market-based campaigns based on compelling stories via emails and other materials to drive responses
  • Research key target accounts and key decision makers to identify their service business challenges and need for Baxter Planning solutions

Execute

  • Leverage a mix of email, LinkedIn, and calling tactics to meet daily effort-based goals. Feel comfortable targeting senior level decision makers and positioning the value of Baxter Planning’s solution and services
  • Prospect into whitespace accounts to generate new qualified meetings and sales opportunities
  • Re-engage dormant opportunities and nurture earlier stage opportunities until they are ready to be introduced to your counterpart(s)
  • Aid in reviewing and identifying key leads from tradeshows and other high volume lead generation activities

Collaborate

  • Work with sales and marketing to continuously improve our lead generation and follow up processes
  • Support a variety of ongoing marketing and sales activities through data validation and qualification
  • Accurately follow internal procedures to ensure visibility of your efforts and successes by tracking activities in Salesforce
  • Partner with cross functional groups including senior leadership: Enterprise Sales Directors, Vice Presidents of Enterprise Solutions, Sr. Director, Customer Success Management, Planning Managers, Marketing Director, Chief Marketing Officer, Subject Matter Experts

Job Requirements:

  • +1 years of professional experience in a customer-facing role, ideally working with large, enterprise customers
  • Ability (and strong and sincere interest) to explain just about anything to anyone
  • Strong listening, phone, and written, and communication skills. You get getting prospects to understand our solutions and their benefits
  • The patience and persistence required to make multiple (5-10+) attempts to reach a single target buyer means that an aggressive, self-starter attitude is critical
  • A keen ability to think on your feet, learn quickly, and adapt to unexpected objections
  • A results-oriented mindset and demonstrated ability to hit/exceed quota
  • Flexibility to operate well in a dynamic, high-growth environment
  • Ability to effectively reflect and reinforce Baxter Planning’s cultural values and norms
  • Impeccable ethical standards and professional behavior
  • Able to pass pre-employment background check

Preferred:

  • Experience with enterprise software or technology organizations
  • Experience using Salesforce or similar CRM as well as marketing technology such as ZoomInfo, Gong, and LinkedIn Navigator
  • We are open to remote team members. Austin is preferred because it enables in-person collaboration when that becomes possible
  • Supply chain software experience, particularly related to aftermarket/service sector
  • Bachelor’s Degree or relevant experience

Title        Supply Chain Planner I- APAC, CONTRACT

Department      Global Customer Success

Reports to          Supply Chain Planning Manager – EMEA/APAC

Position Overview:

The Supply Chain Planner I plays a critical role for our Customers. Utilizing a combination of Baxter Planning supply chain planning software and Best Practices, planners work to optimize and automate complex global supply chain networks. The planning position provides valuable experience that can be leveraged to transition into other roles within the company including implementation, consulting and business development. This is a contract position that will require this individual to work remotely. The ideal candidate will be located in the APAC region with working hours that align with the U.S. or Europe.

Purpose, Scope and Responsibilities:

  • Serve in a supporting role to other members of the Planning Team to help ensure customers receive exceptional value from planning solutions delivered by Baxter Planning
  • Deliver Planning as a Service (PaaS) solution to customers by performing over 40 activities in eight practice areas such as:
  • Analyze forecasts and model optimal target stock levels across supply chain networks throughout a product’s lifecycle
  • Optimize inventory levels and approve supply orders based on customers’ specific needs and business constraints
  • Review analytics to intelligently assign and track root causes for each non-optimal fulfillment of demand
  • Analyze Data, Resolve Alerts, and Review/Place Orders
  • Resolve Service Desk Tickets
  • Drive continuous customer success by identifying opportunities for continuous customer improvement based on Baxter Planning’s Best Practice Scorecard
  • Pull data/content for Business Reviews and analyze data with other team resources
  • Work with cross-functional teams to develop new Best Practices and improve existing ones for delivering planning solutions

Job Requirements:

  • Bachelor’s degree in Supply Chain Management or equivalent experience
  • Effective written and verbal communication skills to influence/assist customer contacts
  • Capability to work independently and in cross-functional teams that are passionate about delivering value to customers
  • Excellent prioritization skills
  • Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers

Title                        Quality Assurance Analyst       

Department         Technology

Reports to             Process and QA Manager

Position Overview:

We are looking for a meticulous, enthusiastic team player to join our QA team.  The Quality Assurance Analyst works closely with the Baxter Planning Technology team to critically test the usability of Baxter Planning’s Prophet Software. They are detail oriented, organized, and passionate about searching for areas of improvement to provide customers with top performing software solutions. 

Purpose, Scope and Responsibilities:

  • Create and coordinate detailed test plans and test cases that may be executed by others.
  • Develop and perform test cases to verify functionality, data integrity, security, and overall usability of product.
  • Estimate test efforts.
  • Identify and communicate potential coding issues.
  • Run, create and maintain automated regression, UI, Security, Performance and Functional Software tests.
  • Participate in day-to-day QA activities.  Improve processes while reducing costs.
  • Review requirements with developers and other QA engineers for consistency and accuracy
  • Work with other departmental staff to achieve QA team objectives.

 

Requirements:

  • Ability to manage multiple projects at one time, often with changing requirements.
  • Must be detail oriented, reliable and have the ability to work both in a team environment and alone with minimal direction and supervision.
  • Good interpersonal, written, and oral communication skills