Your Service Supply Chain Experts

Baxter Planning delivers AI-powered Service Supply Chain software that ensures the right part is in the right place, at the right time, and at the right cost. With over 30 years of experience, our BaxterPredict platform and approach to partnership enables our customers to improve service levels, optimize inventory, and increase customer satisfaction. 

Our solutions are trusted by many of the world’s most innovative companies, who rely on Baxter Planning to help them see ahead and stay ahead. They know that modern service operations demand more than just traditional planning tools – they require an intelligent, purpose-built approach to Service Parts Planning that drives measurable business outcomes. These companies select and stay with Baxter Planning because: 

 

  • Purpose-Built Platform: Exclusively designed for the Service Parts Supply Chain, our BaxterPredict platform unifies Service Parts Planning, Order Execution, and Issue Resolution into a single, integrated solution that adapts and scales with customer needs.  
  • Planner-First DNA: We operate as an extension of your team – working alongside finance, operations, service, and supply chain functions. As a planning-first company,our solutions are built by planners, for planners – so when you call Baxter Planning, you’re supported by a fellow planner, not an IT help desk. 
  • Deep Domain Expertise: With decades focused solely on Service Parts Planning, we understand the real-world challenges of complex, global Service Supply Chains. We don’t just study best practices – we define and embed them into every customer engagement. 
  • Relentless Focus on Value: We’re obsessed with our customers’ success. We track ROI, drive continuous improvement, and help our customers build clear, achievable business cases for the short, mid, and long term. 
  • Innovation Leader: We reinvest a significant portion of our revenue back into R&D to continually enhance our platform. We’re exclusively focused on advancing the Service Parts Supply Chain and are recognized for our commitment to innovation, including our award-winning AI. 

Service

Experience

Advantage

Results

BaxterPredict

Optimize your Service Supply Chain (SSC) with BaxterPredict—our end-to-end predictive platform designed to enhance customer experience, strengthen loyalty, and drive financial value.

Planning |
BaxterProphet

Reduce inventory carrying costs with optimized target stock levels based on service contract requirements leveraging our proven Total Cost Optimization methodology.

Execution |
BaxterLynX

Improve on-time delivery performance for supply, transfer, and repair orders with real-time visibility and predictive alerts across your entire Service Supply Chain.

Resolution | BaxterSnapshot

Increase customer satisfaction by solving part availability problems faster with root cause analysis to prevent future escalations.

 

Content Crafted For You

Explore our Resource Center, your go-to hub for product briefs, videos, whitepapers, and more! This collection of content features industry trends and insights from our Service Supply Chain experts.

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Ready to transform your SSC and gain a Service Experience Advantage? Let’s talk.