Business Equipment

This industry is essential to the economy. Even a brief disruption—such as a retailer’s point-of-sale system failure or a corporate office phone outage—can result in significant revenue loss. The constant pressure on business equipment companies can quickly create a Service Experience Storm.

 

A new approach to Service Supply Chain Management is imperative.

Transform Chaos and Complexity into a Service Experience Advantage

In the age of instant gratification, driven by the “Amazon effect,” your customers demand immediate results. Now more than ever business equipment companies need to enhance efficiency, adopt advanced technologies, and innovate rapidly. Failing to do so risks falling behind competitors.

Companies like yours must orchestrate seamless coordination and bring order to a blizzard of service demands, moving parts, and rising expectations by gaining a Service Experience Advantage.

BaxterPredict

Optimize your Service Supply Chain (SSC) with BaxterPredict—our end-to-end predictive platform designed to enhance customer experience, strengthen loyalty, and drive financial value.

Planning |
BaxterProphet

Reduce inventory carrying costs with optimized target stock levels based on service contract requirements leveraging our proven Total Cost Optimization methodology.

Execution |
BaxterLynX

Improve on-time delivery performance for supply, transfer, and repair orders with real-time visibility and predictive alerts across your entire Service Supply Chain.

Resolution | BaxterSnapshot

Increase customer satisfaction by solving part availability problems faster with root cause analysis to prevent future escalations.

 

Business Impact for Business Equipment

Baxter Planning leverages advanced technologies, including award-winning AI and a specialized Data Core, combined with deep industry expertise, to help you reduce inventory, enhance service levels, and lower logistics costs.

 

BaxterPredict, our end-to-end AI-powered predictive platform, enables you to:

  • Optimize spare parts inventory and logistics while maximizing uptime for clients
  • Model cost-and-service performance tradeoffs to strategically please customers
  • Untie working capital from excess inventory
  • Improve inventory planner productivity and job satisfaction

Value Accelerator Program

Unlock faster ROI and long-term success with our Value Accelerator Program, designed to optimize your Service Supply Chain through expert-driven solutions and continuous improvement.

Content Crafted For You

Explore our Resource Center, your go-to hub for product briefs, videos, whitepapers, and more! This collection of content features industry trends and insights from our Service Supply Chain experts.

Ready to transform your SSC and gain a Service Experience Advantage? Let’s talk.