Whether you’re managing consumer internet equipment, business phone systems, or remote telecom towers, having the right inventory on hand is essential for scheduled upgrades, critical installations, and urgent repairs. In a world that never stops connecting, the demand for telecom services never slows down.
Meeting commitments and being prepared for the unexpected isn’t just a goal—it’s a necessity. To stay ahead, a new approach to Service Supply Chain Management is imperative.
When communication breaks down—whether it’s an internet outage or a dropped call—panic sets in. Scaling the expectation for flawless service globally, while managing an extensive network of parts and expert teams, is the daily reality for telecom companies. High expectations and complex operations form the foundation of the Service Experience Storm you consistently navigate.
To stay ahead, telecom companies must not only deliver lightning-fast response times but also continuously invest in advanced technologies. The race to meet ever-growing demands has never been more urgent. By leveraging a Service Experience Advantage, telecom companies can transform these challenges into opportunities, delivering exceptional service and fostering customer loyalty.
Reduce inventory carrying costs with optimized target stock levels based on service contract requirements leveraging our proven Total Cost Optimization methodology.
Improve on-time delivery performance for supply, transfer, and repair orders with real-time visibility and predictive alerts across your entire Service Supply Chain.
Increase customer satisfaction by solving part availability problems faster with root cause analysis to prevent future escalations.
Baxter Planning leverages advanced technologies, including award-winning AI and a specialized Data Core, combined with deep industry expertise, to help you reduce inventory, enhance service levels, and lower logistics costs.
Unlock faster ROI and long-term success with our Value Accelerator Program, designed to optimize your Service Supply Chain through expert-driven solutions and continuous improvement.
Explore our Resource Center, your go-to hub for product briefs, videos, whitepapers, and more! This collection of content features industry trends and insights from our Service Supply Chain experts.
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