Spare Talk: Episode 4 – Service Supply Chain Disruption

Service Supply Chain Disruption

In this episode, Supply Chain disruptions are all over the news, but it’s not just finished goods being affected. John & Mike have been connecting with Baxter Planning customers and listening to the issues they’re seeing, as well as offering ways to help prevent or remedy disruptions in the Service Supply Chain.

Alcott Global Podcast – Future-Proofing Service Supply Chains

Podcast featured graphic for Alcott highlighting insights on service supply chain innovation

Chad Hawkinson, Chief Innovation Officer at Baxter Planning, highlighted on the Alcott Global podcast how the company is leveraging AI, machine learning, and digital twins to revolutionize service supply chain operations, delivering significant results like $500 million in customer savings and a 20% boost in first-time fix rates for clients such as Beckman Coulter. He also previewed upcoming innovations, including real-time visibility tools, AI-driven ETAs, and budget-constrained planning modules tailored for the unique demands of spare parts management.

inService™ Podcast – Resilient Spare Parts Planning for Today’s Challenges with Baxter Planning

Resilient Spare Parts Planning for Today’s Challenges with Baxter Planning

In this episode of the inService Podcast Live, Baxter Planning experts Franco Roversi and Chad Hawkinson address the persistent challenge facing 63% of service leaders: demand prediction. They showcase how organizations can break free from outdated methods by adopting advanced solutions like AI-driven tools and data analytics to revolutionize Spare Parts Planning. The discussion highlights actionable strategies to optimize service levels, uncover hidden savings, and drive sustainable growth, offering a clear roadmap for transforming Service Supply Chains into efficient, forward-thinking operations.