Spare Talk: Episode 5 – Common Data that Professionals in Spare Parts Planning and Asset Management can Utilize

ServiceMax’s Joe Kenny joins Spare Talk to share expert insights on how Asset Management and Spare Parts Planning teams can leverage common data to improve service operations.
Spare Talk: Episode 4 – Service Supply Chain Disruption

In this episode, Supply Chain disruptions are all over the news, but it’s not just finished goods being affected. John & Mike have been connecting with Baxter Planning customers and listening to the issues they’re seeing, as well as offering ways to help prevent or remedy disruptions in the Service Supply Chain.
Spare Talk: Episode 3 – Listener Feedback Gives Additional Real-World Insight

In this episode, Mike & John review some listener mail to revisit the discussion on turns from an earlier episode. The Spare Talk guys also were delighted to hear that the first two episodes were bringing together a community within this “other supply chain”.
Spare Talk: Episode 2 – Demand Adjustments to Manage Volatility Caused by COVID-19

In this episode, Mike & John offer advice for the all too timely issue of fluctuating demand patterns due to the pandemic. And in the second question, they tackle demand forecast accuracy.
Alcott Global Podcast – Future-Proofing Service Supply Chains

Chad Hawkinson, Chief Innovation Officer at Baxter Planning, highlighted on the Alcott Global podcast how the company is leveraging AI, machine learning, and digital twins to revolutionize service supply chain operations, delivering significant results like $500 million in customer savings and a 20% boost in first-time fix rates for clients such as Beckman Coulter. He also previewed upcoming innovations, including real-time visibility tools, AI-driven ETAs, and budget-constrained planning modules tailored for the unique demands of spare parts management.
Spare Talk: Episode 1 – Finished Goods vs Service Parts Planning

In this episode, Mike & John offer advice for that common situation where someone from the Service Supply Chain gets a new boss that is not familiar with planning spare parts and address ways to expand in a strategic manner.
inService™ Podcast – Resilient Spare Parts Planning for Today’s Challenges with Baxter Planning

In this episode of the inService Podcast Live, Baxter Planning experts Franco Roversi and Chad Hawkinson address the persistent challenge facing 63% of service leaders: demand prediction. They showcase how organizations can break free from outdated methods by adopting advanced solutions like AI-driven tools and data analytics to revolutionize Spare Parts Planning. The discussion highlights actionable strategies to optimize service levels, uncover hidden savings, and drive sustainable growth, offering a clear roadmap for transforming Service Supply Chains into efficient, forward-thinking operations.