How Leidos Improved On-Time Fill Rate by 10% — Without Buying More Inventory
Ellian Hsieh, Service Supply Chain Analytics Manager at Leidos, shares how her team uses Baxter Planning to move beyond reactive parts management. By identifying assets that could be redeployed across their network, they avoided unnecessary purchases and improved on-time fill rate by 10%. She also speaks to how Baxter Planning’s Help Agent cuts answer time […]
How AI Is Transforming the Service Supply Chain
How AI Is Transforming the Service Supply Chain—Pragmatically Artificial intelligence is reshaping how service organizations plan, execute, and manage complexity across the Service Supply Chain (SSC). As global networks expand, product lifecycles shorten, and service expectations rise, purpose-built, explainable AI is becoming essential; not to replace human expertise, but to scale it. Baxter Planning’s approach to AI is focused on […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth
The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
Expert Recap: Top 3 Ways to Empower Resilient Service Supply Chains
In today’s volatile Service Supply Chain environment, resilience is non-negotiable. Baxter Planning’s latest execution and resolution solutions empower service organizations to navigate disruption with clarity, speed, and confidence; unlocking a true Service Experience Advantage.
Planning as a Service Explained: Benefits for Your Business
This isn’t a plug-and-play model; it’s a tailored strategy grounded in decades of practitioner experience and supported by purpose-built technology, bringing real-world expertise to your Service Parts Planning and enabling you to tackle complexity head-on.
Introducing the Next Era of Baxter Planning
Today’s most complex Service Supply Chains (SSCs) operate in a fast-paced, high-stakes environment. The ability to respond quickly and efficiently to customer demands, while managing disruptions, has become a necessity. Yet, many organizations still rely on outdated, manual, and fragmented systems for their Service Parts Management. These inefficiencies create strong headwinds of chaos and complexity, […]
Optimizing Service Levels: Sustainability, Savings, and Speed
Improve your business by elevating service levels for less investment while reducing the environmental impact.
