The Hidden Constraint in Global Service Supply Chains

The Hidden Constraint in Global Service Supply Chains cover page

Why do stockouts occur in one region while excess inventory sits unused in another? This whitepaper explores how inventory ownership impacts service levels, costs, and execution, and why accessible inventory has become a critical competitive advantage.

IDC ProductScape Highlights Baxter Planning’s Service Parts Planning Capabilities

baxter planning headquarters

IDC ProductScape: Worldwide AI-Enabled Service Parts Management, 2026, highlights the elements required to manage increasingly complex service environments. Building on our recognition as a Leader in the IDC MarketScape for Service Parts Management, Baxter Planning is recognized for the depth of its Service Parts Planning (SPP) capabilities and its ability to support more accurate, data-driven planning decisions.  As the Service Supply Chain […]

Hyper-Growth Is Here. Is Your Data Center Service Operation Ready?

Hyper-Growth Is Here. Is Your Data Center Service Operation Ready

The AI Boom Is Here. Is Your Data Center Service Operation Ready?  The demand for data processing power and storage has never been higher. The AI boom has sent enterprises across every industry racing to build and expand the infrastructure needed to support it, and data center operators are in the middle of a significant growth surge. New sites are coming […]

Baxter Planning Recognized as a Leader in the SPARK Matrix™ for Global Service Parts Planning 

baxter planning headquarters

Baxter Planning has been positioned as a leader in the 2025 SPARK Matrix™ for Global Service Parts Planning, reinforcing our strength in purpose-built, AI-driven planning for complex Service Supply Chains.  The SPARK Matrix™, published by QKS Group, evaluates technology providers across two critical dimensions, Technology Excellence and Customer Impact, to help service leaders understand not only who has strong capabilities, […]

Why Service Parts Planning and Planning as a Service Beats ERP Add-Ons

spp and paas vs erp

In the high-stakes world of the Service Supply Chain (SSC), the difference between a successful repair and a breached Service Level Agreement (SLA) often comes down to a single part, and the pressure to maintain uptime optimization while controlling costs is constant. When looking to modernize, many organizations face a crossroads: do they stick with […]

Top Service Supply Chains Succeed with Digital Service Chains

Top Service Supply Chains Succeed with Digital Service Chains

Digital service chains are becoming a competitive imperative for companies that rely on high-performing service operations. These connected, intelligent architectures enable organizations to deliver faster, more predictive, and more cost-effective service outcomes.