Who We Serve

Baxter Planning helps companies in industries like high-tech, medical devices, industrial equipment, aerospace, and energy keep their critical systems running by making sure the right spare parts are in the right place at the right time. Whether it’s reducing downtime, cutting inventory costs, or managing complex service operations, they provide smart, automated planning tools that make service supply chains more efficient and reliable.

Purple fiber optic strands over chip circuitry aiding service parts planning automation

High-Tech

As reliance on technology grows, High-Tech organizations face intensifying challenges and a more complex Service Experience
Storm.

Automated lab machine supporting predictive maintenance planning in life sciences equipment production

Life Sciences

As the Service Experience Storm intensifies, life sciences companies must adapt to rising uncertainty with innovative, sustainable service strategies and a new approach to Service Supply Chain Management.

Bottling line automation improving field service readiness in food and beverage machinery

Industrial Machinery

As competition becomes service-focused, industrial manufacturers must improve parts availability, cost control, and visibility with a new approach to Service Supply Chain Management.

Advanced server racks powering inventory optimization software for service networks.

Managed Service Providers

Defense To meet rising expectations and reduce downtime, MSPs must balance prevention and response with a new approach to Service Supply Chain Management.

Communication tower enabling predictive maintenance and logistics coordination

Telecommunications

In nonstop telecom environments, staying prepared for upgrades and repairs requires a new approach to Service Supply Chain Management.

Industrial tanks in facility managed with installed base management solutions.

Oil. Gas. & Energy

To manage volatility and sustainability demands, oil, gas, and energy leaders need an agile, predictive supply chain platform to reduce downtime and meet expectations.

Close-up of aircraft turbine engine used in aerospace service parts logistics

Aerospace & Defense

During demand peaks, aerospace and defense companies must overcome supply disruptions
quickly, making a new approach to Service Supply Chain Management imperative.

Advanced wide-format digital printer for service supply chain documentation and operations support.

Business Equipment

With high stakes and constant pressure, business equipment companies must adopt a new approach to Service Supply Chain Management to avoid costly disruptions.

transportation

Transportation

With high customer expectations and strict SLAs, transportation providers must manage complexity
and prevent delays through a new approach to Service Supply Chain Management.