Service Supply Chain 101

Behind every fast repair is a smart, responsive Service Supply Chain. Our experts often teach this at universities — now we’re bringing “Service Supply Chain 101” to the blog. Whether you’re a student or just curious, here’s your quick intro to the supply chain that keeps the world running.
Prophet Planning Analytics

Historically, Prophet’s legacy reporting did a great job providing users with large exports of detailed data. Users had access to all of the details they needed to create their own pivot tables, charts and graphs to analyze data outside of Prophet.
Total Cost Optimization Part 3: Balancing All Operational Costs for a Cost Optimized Stocking Plan

In this final part of our exploration of total cost optimization, we bring these operational and inventory costs together to show that service level is better viewed as an output of an optimization rather than as a goal, as the right service level minimizes the combination of these costs.
Total Cost Optimization – Part 2: Inventory and Instability Costs

As we continue our exploration of cost optimization, we consider two additional costs that must be balanced in the optimization process: inventory costs and instability costs.
Total Cost Optimization – Part1

This is part one of a three-part discussion on Total Cost Optimization, Baxter Planning’s unique, proprietary optimization approach to service parts planning.
When to Make the Switch

For decades, companies have focused on the finished goods supply chain. It is very important and contributes to a massive amount of revenue for any organization, but in the background, there has been another type of supply chain slowly growing, the service supply chain.
Elevate First-Time Fix Rates with Advanced Service Planning Solutions

Maximize first-time fix rates with AI-powered supply chain solutions, optimizing service delivery, predictive inventory management, and real-time data.
Baxter Planning: Origin Story

Explore Baxter Planning’s journey from Greg Baxter’s 1993 vision for smarter service parts planning to today’s AI-powered BaxterPredict platform.
Baxter Planning and Actionable IoT Launch Strategic Alliance
Actionable IoT and Baxter Planning to enhance connected intelligent services strategies for field service organizations Austin, TX – June 10, 2020 —Baxter Planning, a pioneer and recognized leader in service parts planning and optimization solutions, announces a strategic alliance with Vertical Solutions, Inc. (VSI), a developer of cloud-based solutions, including Actionable IoT “Squirrel.” “Most Baxter […]
Baxter Planning Systems set for accelerated growth with new CEO
Baxter Planning Systems set for accelerated growth with new CEO AUSTIN, TX–(April 11, 2018) – Austin, Texas-based Baxter Planning Systems, a global leader in SaaS and PaaS planning solutions for the service supply chain, today announced that its board has appointed Chuck Moeling as the company’s new chief executive officer. Chuck succeeds Greg Baxter, who has led Baxter Planning Systems […]