Planning as a Service (PaaS)

Investing in new technology can feel risky – it requires change management and too often results in low adoption. Unlike software vendors that vanish after go-live, Baxter Planning remains obsessed with your success every step of the way.

Our Planning as a Service (PaaS) offering goes beyond traditional SaaS by embedding our seasoned planners as an augmentation of your team.

By aligning people, process, and planning execution, we reduce risk, maximize adoption, and accelerate value realization.

What Is Planning as a Service (PaaS)?

The difference between great and elite

With PaaS, Baxter Planning embeds experienced planners into your Service Parts Planning team starting at implementation. To be clear, this isn’t outsourcing. It’s our definition of true partnership. Our planners work as an extension of your internal team, delivering strategic insight, hands-on execution, and proven best practices that produce real results.

Our planning experts partner with you on:

Strategic Planning
Align business objectives with optimal Service Supply Chain strategies.

Best Practice Adoption
Drive consistent execution using our BaxterPredict platform and proprietary performance scorecard.

Continuous Improvement
Identify and act on improvement opportunities through data analysis and business reviews.

Planning Support
Provide day-to-day troubleshooting, mentoring, and issue resolution to keep your operations moving.

How We Work with Our Clients

We don’t just give you a roadmap – we walk it with you.

Our proven 6-part engagement model ensures your Service Parts Planning operations are always aligned, accountable, and accelerating forward:

Communication

Weekly/monthly check-ins to align on KPIs, issues, training, and mentorship.

Planning Responsibilities Outline (PRO)

A shared roadmap of 40+ tasks across daily to annual cadences – ensuring alignment and accountability.

Strategic Projects

Guidance on consulting initiatives including but not limited to excess management, logistics network analysis, and NPI/EOL.

Service Parts Planning (SPP) Best Practices

We guide your planners in adopting the best practices of the most elite Service Supply Chains.

Executive Support

Coaching for leadership teams to champion change and maintain momentum.

Your Partners in Planning

We’re not a third party – we’re part of your planning team, fully invested in your outcomes.

Delivering Trusted Expertise and Industry Best Practices

Our PaaS teams focus on delivering measurable improvement across the most critical areas of your Service Supply Chain including:

Logistics network modeling reviews to identify potential network changes
Help developing service parts demand forecasts
Help facilitating NPI provisioning and EOL buys
Validating stock levels throughout the logistics network
Help managing replenishment and redeployment orders
Supply order recommendations to execute inventory plans & control costs
Forecast returns to ensure defective materials are used as a supply source
Improve operations via planning analytics and root cause tracking
Resiliency planning for service supply chain disruptions (e.g. tariff mitigation)

We don’t just help you react – we help you see ahead and stay ahead.

Built to Deliver More Than Software

Planning as a Service is how the most innovative and operationally excellent Service Supply Chains go from great to elite. It’s a model rooted in our company’s DNA, shaped by decades of experience in Service Parts Planning, and constantly evolving with our clients to meet the needs of modern supply chains.

Let’s plan the future of service together.

Value Accelerator Program

Unlock faster ROI and long-term success with our Value Accelerator Program, designed to optimize your Service Supply Chain through expert-driven solutions and continuous improvement.

Content Crafted For You

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