BaxterLynX.ai

Improve customer satisfaction and reach service excellence, using AI to get early warnings on changes to critical delivery dates such as estimated time of arrival (ETA) and available to promise (ATP).

Service

Experience

Advantage

Results

Key Features of Our Execution Solution

ETA Predictions
See ahead with accurate timelines that let you know exactly when parts will arrive at your warehouse—and when they’ll reach your customers. You’ll be able to spot delays early, minimize risks to your SLAs, and always set the right expectations.
Streamline your process by automatically allocating inventory based on your business priorities. This way, high-priority customers and critical parts always stay at the front of the line, helping you cut delays and keep essential orders on track.
Improve backorder management by reserving incoming supply for high-priority orders and shipping inventory the moment it hits the shelf. Get clear visibility into exactly when backorders will be fulfilled.
Stay ahead by spotting fulfillment options fast and catching potential issues before they become problems—all with a clear, centralized view of your incoming supply orders.

Benefits of BaxterLynX.ai

See delays in customer delivery dates and part availability before your customers do and deliver:

 

  • Reliable ETAs,replacing misleading due dates with accurate insights.
  • Prioritized VIP orders using intelligent, rules-based reservation logic.
  • Early warnings allow you to plan proactively and avoid unnecessary costs.
  • Improved customer satisfaction ratings (CSAT) and net promoter scores (NPS).

BaxterPredict

Optimize your Service Supply Chain (SSC) with BaxterPredict—our end-to-end predictive platform designed to enhance customer experience, strengthen loyalty, and drive financial value.

Execution | BaxterLynX

Improve on-time delivery performance for supply, transfer, and repair orders with real-time visibility and predictive alerts across your entire Service Supply Chain.

 

Planning | BaxterProphet

Reduce inventory carrying costs with optimized target stock levels based on service contract requirements leveraging our proven Total Cost Optimization methodology.

Resolution | BaxterSnapshot

Increase customer satisfaction by solving part availability problems faster with root cause analysis to prevent future escalations.

 

 

Value Accelerator Program

Unlock faster ROI and long-term success with our Value Accelerator Program, designed to optimize your Service Supply Chain through expert-driven solutions and continuous improvement.

Content Crafted For You

Explore our Resource Center, your go-to hub for product briefs, videos, whitepapers, and more! This collection of content features industry trends and insights from our SSC experts.

Ready to transform your SSC and gain a Service Experience Advantage? Let’s talk.

Ready to start your transformation to a service experience advantage?

Let’s talk.