Escalations are inevitable. Using spreadsheets or multiple systems to try and resolve them is slow and inefficient. Regain control over your team’s workload with a solution purposely designed to solve matters quickly and easily.
BaxterSnapshot, part of the BaxterPredict platform, is a solution to help Service Supply Chain (SSC) customer care teams resolve spare part availability problems faster and prevent future issues using root cause analysis
By integrating all of your supply chain support systems into a single platform, workflows are used to quickly identify root causes through analysis of local and global inventory positions, demand, sourcing, and forecast patterns for a particular material.
With our resolution solution, you will be able to:
Solve problems faster while improving internal operational efficiency and collaboration.
Achieve higher customer satisfaction, better customer retention, and improved productivity.
Understand and learn from root causes to drive continuous improvement in your Service Supply Chain.
Reduce the amount of time it takes to resolve an escalation by 70%.