How Leidos Improved On-Time Fill Rate by 10% — Without Buying More Inventory

Ellian Hsieh, Service Supply Chain Analytics Manager at Leidos, shares how her team uses Baxter Planning to move beyond reactive parts management. By identifying assets that could be redeployed across their network, they avoided unnecessary purchases and improved on-time fill rate by 10%. She also speaks to how Baxter Planning’s Help Agent cuts answer time […]
IDC ProductScape Highlights Baxter Planning’s Service Parts Planning Capabilities

IDC ProductScape: Worldwide AI-Enabled Service Parts Management, 2026, highlights the elements required to manage increasingly complex service environments. Building on our recognition as a Leader in the IDC MarketScape for Service Parts Management, Baxter Planning is recognized for the depth of its Service Parts Planning (SPP) capabilities and its ability to support more accurate, data-driven planning decisions. As the Service Supply Chain […]