Ellian Hsieh, Service Supply Chain Analytics Manager at Leidos, shares how her team uses Baxter Planning to move beyond reactive parts management. By identifying assets that could be redeployed across their network, they avoided unnecessary purchases and improved on-time fill rate by 10%. She also speaks to how Baxter’s AI assistant cuts answer time from days to minutes — keeping planners focused on strategic work rather than firefighting. Her take on the partnership: the Baxter team asked the questions Leidos hadn’t even thought to ask yet.
