Hyper-Growth Is Here. Is Your Data Center Service Operation Ready?

The AI Boom Is Here. Is Your Data Center Service Operation Ready? The demand for data processing power and storage has never been higher. The AI boom has sent enterprises across every industry racing to build and expand the infrastructure needed to support it, and data center operators are in the middle of a significant growth surge. New sites are coming […]
Baxter Planning Recognized as a Leader in the SPARK Matrix™ for Global Service Parts Planning

Baxter Planning has been positioned as a leader in the 2025 SPARK Matrix™ for Global Service Parts Planning, reinforcing our strength in purpose-built, AI-driven planning for complex Service Supply Chains. The SPARK Matrix™, published by QKS Group, evaluates technology providers across two critical dimensions, Technology Excellence and Customer Impact, to help service leaders understand not only who has strong capabilities, […]
How AI Is Transforming the Service Supply Chain

How AI Is Transforming the Service Supply Chain—Pragmatically Artificial intelligence is reshaping how service organizations plan, execute, and manage complexity across the Service Supply Chain (SSC). As global networks expand, product lifecycles shorten, and service expectations rise, purpose-built, explainable AI is becoming essential; not to replace human expertise, but to scale it. Baxter Planning’s approach to AI is focused on […]
Baxter Planning Appoints Anton Chilton as Chief Executive Officer

AUSTIN, Texas – January 21, 2026 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced the appointment of Anton Chilton as Chief Executive Officer (“CEO”), effective January 21, 2026. As part of a planned executive transition following Chuck Moeling’s eight-year tenure, Chilton will lead Baxter Planning in advancing its position as […]
Why Service Parts Planning and Planning as a Service Beats ERP Add-Ons

In the high-stakes world of the Service Supply Chain (SSC), the difference between a successful repair and a breached Service Level Agreement (SLA) often comes down to a single part, and the pressure to maintain uptime optimization while controlling costs is constant. When looking to modernize, many organizations face a crossroads: do they stick with […]
The Strategic Imperative: AI-Driven Spare Parts Planning for MedTech Service Supply Chains

Discover how AI-driven strategic Spare Parts Planning boosts uptime, enhances service reliability, and ensures compliance for medical device manufacturers.
How Digital Twins Master Mission-Critical Service Supply Chains

Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
Top 5 Things the Best Service Supply Chains Have in Common

Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Building Resilient Growth with Smarter Service Supply Chains

Discover how effective Service Parts Management and optimization improves financial performance, resilience, and competitive advantage.
Baxter Planning Named a Leader in IDC MarketScape for AI-Enabled Service Parts Management

AUSTIN, Texas - October 28, 2025 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Service Parts Management (SPM) 2025 Vendor Assessment (doc # US52967925, October 2024). Baxter Planning was also named a Leader in the IDC MarketScape: Worldwide Service […]