Baxter Planning Appoints Anton Chilton as Chief Executive Officer
AUSTIN, Texas – January 21, 2026 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced the appointment of Anton Chilton as Chief Executive Officer (“CEO”), effective January 21, 2026. As part of a planned executive transition following Chuck Moeling’s eight-year tenure, Chilton will lead Baxter Planning in advancing its position as […]
Why Service Parts Planning and Planning as a Service Beats ERP Add-Ons
In the high-stakes world of the Service Supply Chain (SSC), the difference between a successful repair and a breached Service Level Agreement (SLA) often comes down to a single part, and the pressure to maintain uptime optimization while controlling costs is constant. When looking to modernize, many organizations face a crossroads: do they stick with […]
The Strategic Imperative: AI-Driven Spare Parts Planning for MedTech Service Supply Chains
Discover how AI-driven strategic Spare Parts Planning boosts uptime, enhances service reliability, and ensures compliance for medical device manufacturers.
How Digital Twins Master Mission-Critical Service Supply Chains
Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
Top 5 Things the Best Service Supply Chains Have in Common
Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Building Resilient Growth with Smarter Service Supply Chains
Discover how effective Service Parts Management and optimization improves financial performance, resilience, and competitive advantage.
Baxter Planning Named a Leader in IDC MarketScape for AI-Enabled Service Parts Management
AUSTIN, Texas - October 28, 2025 – Baxter Planning, a leading provider of Service Supply Chain (SSC) solutions, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Service Parts Management (SPM) 2025 Vendor Assessment (doc # US52967925, October 2024). Baxter Planning was also named a Leader in the IDC MarketScape: Worldwide Service […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth
The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
6 Reasons Spare Parts Planning Maturity Boosts Uptime in MedTech
Learn how mature Spare Parts Planning improves patient safety, supports compliance, and drives inventory optimization for medical equipment companies.
Overcoming Disruptions in Service Supply Chains with Advanced Planning Software
Learn why Service Supply Chains must adapt and adopt AI tech and Planning as a Service (PaaS) to overcome constant disruptions.
