The People Behind the Service Supply Chain: Leadership Lessons Worth Carrying ForwardÂ
What five senior leaders reveal about community, authenticity, and building careers that last.
Mike Ross Named 2026 Pros to Know Leader in Service Supply Chain Planning
Deep Domain Expertise in Service Supply Chain Planning, Recognized by Industry Leadership Technology alone does not solve Service Supply Chain (SSC) complexity. Real results come from combining purpose-built platforms with deep domain expertise developed over decades. At Baxter Planning, that practitioner expertise is embedded into everything we do, from product design to autonomous planning outcomes. That expertise was recently recognized by Supply & Demand Chain Executive. Mike Ross, Principal Product […]
How to Reduce Obsolescence Risk with Multi-Signal Forecasting
Reducing Obsolescence Risk with Multi-Signal Forecasting This post launches our series on transforming service operations from cost center to strategic financial driver, starting with how multi-signal forecasting improves lifecycle visibility and minimizes excess inventory exposure. Obsolete service parts are one of the most persistent sources of wasted capital in the Service Supply Chain. Excess inventory […]
How AI Is Transforming the Service Supply Chain
How AI Is Transforming the Service Supply Chain—Pragmatically Artificial intelligence is reshaping how service organizations plan, execute, and manage complexity across the Service Supply Chain (SSC). As global networks expand, product lifecycles shorten, and service expectations rise, purpose-built, explainable AI is becoming essential; not to replace human expertise, but to scale it. Baxter Planning’s approach to AI is focused on […]
The Strategic Imperative: AI-Driven Spare Parts Planning for MedTech Service Supply Chains
Discover how AI-driven strategic Spare Parts Planning boosts uptime, enhances service reliability, and ensures compliance for medical device manufacturers.
Top 5 Things the Best Service Supply Chains Have in Common
Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth
The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
Overcoming Disruptions in Service Supply Chains with Advanced Planning Software
Learn why Service Supply Chains must adapt and adopt AI tech and Planning as a Service (PaaS) to overcome constant disruptions.
The Strategic Role of Inventory Velocity in Service Supply Chain
See why inventory velocity matters now and how it supports service excellence by aligning Service Supply Chain performance with business goals.
Top Service Supply Chains Succeed with Digital Service Chains
Digital service chains are becoming a competitive imperative for companies that rely on high-performing service operations. These connected, intelligent architectures enable organizations to deliver faster, more predictive, and more cost-effective service outcomes.
