Baxter Planning Recognized as a Leader in the SPARK Matrix™ for Global Service Parts Planning
Baxter Planning has been positioned as a leader in the 2025 SPARK Matrix™ for Global Service Parts Planning, reinforcing our strength in purpose-built, AI-driven planning for complex Service Supply Chains. The SPARK Matrix™, published by QKS Group, evaluates technology providers across two critical dimensions, Technology Excellence and Customer Impact, to help service leaders understand not only who has strong capabilities, […]
How AI Is Transforming the Service Supply Chain
How AI Is Transforming the Service Supply Chain—Pragmatically Artificial intelligence is reshaping how service organizations plan, execute, and manage complexity across the Service Supply Chain (SSC). As global networks expand, product lifecycles shorten, and service expectations rise, purpose-built, explainable AI is becoming essential; not to replace human expertise, but to scale it. Baxter Planning’s approach to AI is focused on […]
Why Service Parts Planning and Planning as a Service Beats ERP Add-Ons
In the high-stakes world of the Service Supply Chain (SSC), the difference between a successful repair and a breached Service Level Agreement (SLA) often comes down to a single part, and the pressure to maintain uptime optimization while controlling costs is constant. When looking to modernize, many organizations face a crossroads: do they stick with […]
The Strategic Imperative: AI-Driven Spare Parts Planning for MedTech Service Supply Chains
Discover how AI-driven strategic Spare Parts Planning boosts uptime, enhances service reliability, and ensures compliance for medical device manufacturers.
How Digital Twins Master Mission-Critical Service Supply Chains
Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
A Look Back at the 2025 Service Experience Advantage Tour
The 2025 Service Experience Advantage Tour took Baxter Planning across five cities this year, creating meaningful moments with our customers, partners, and other Service Supply Chain (SSC) professionals. From Orlando to Austin, each stop gave people a chance to connect face-to-face, catch up on what’s happening in the industry, and enjoy a relaxed evening together. […]
Top 5 Things the Best Service Supply Chains Have in Common
Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth
The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
6 Reasons Spare Parts Planning Maturity Boosts Uptime in MedTech
Learn how mature Spare Parts Planning improves patient safety, supports compliance, and drives inventory optimization for medical equipment companies.
Overcoming Disruptions in Service Supply Chains with Advanced Planning Software
Learn why Service Supply Chains must adapt and adopt AI tech and Planning as a Service (PaaS) to overcome constant disruptions.
