How Digital Twins Master Mission-Critical Service Supply Chains

Learn how digital twins and AI-powered planning build supply chain resilience, boost SLAs, and enable predictive maintenance.
A Look Back at the 2025 Service Experience Advantage Tour

The 2025 Service Experience Advantage Tour took Baxter Planning across five cities this year, creating meaningful moments with our customers, partners, and other Service Supply Chain (SSC) professionals. From Orlando to Austin, each stop gave people a chance to connect face-to-face, catch up on what’s happening in the industry, and enjoy a relaxed evening together. […]
Top 5 Things the Best Service Supply Chains Have in Common

Service Supply Chains operate in a high-stakes environment where service parts are mission critical. They safeguard the financial health of your company and the lives of real people who depend on the equipment you support. When equipment fails, every minute of downtime impacts customer satisfaction, contract performance, and revenue. The most successful organizations understand that […]
Reimagining Service Parts Planning: How Service Leaders Can Drive Resilience, Efficiency, and Growth

The New Reality for Service Leaders Service leaders today are navigating a landscape that has never been more complex with tighter margins, unpredictable demand, workforce shortages, and escalating customer expectations have converged into what we call the Service Experience Storm. In this environment, balancing service excellence with cost efficiency has become a constant struggle. As […]
6 Reasons Spare Parts Planning Maturity Boosts Uptime in MedTech

Learn how mature Spare Parts Planning improves patient safety, supports compliance, and drives inventory optimization for medical equipment companies.
Overcoming Disruptions in Service Supply Chains with Advanced Planning Software

Learn why Service Supply Chains must adapt and adopt AI tech and Planning as a Service (PaaS) to overcome constant disruptions.
The Strategic Role of Inventory Velocity in Service Supply Chain

See why inventory velocity matters now and how it supports service excellence by aligning Service Supply Chain performance with business goals.
Smarter Replenishment for Service Supply Chain Inventory Optimization

Prioritized Replenishment in Complex Service Supply Chains: How to Balance Urgency, Cost, and Constraint Today’s Service Supply Chains operate in the middle of a Service Experience Storm: unpredictable demand spikes, shrinking response windows, and costly downtime. Inventory optimization is essential to keep operations running smoothly. Whether it’s medical devices, industrial systems, or tech infrastructure, service […]
Top Service Supply Chains Succeed with Digital Service Chains

Digital service chains are becoming a competitive imperative for companies that rely on high-performing service operations. These connected, intelligent architectures enable organizations to deliver faster, more predictive, and more cost-effective service outcomes.
Building Smarter Service Supply Chains with AI and Human Expertise

Discover how blending human expertise with AI transforms Service Supply Chains, driving efficiency, agility, and customer trust at scale.