Austin, TX, March 12, 2018 – Baxter Planning Systems (Baxter), the pioneer and recognized leader in inventory planning and optimization solutions for the service supply chain, will be a featured speaker at Field Service USA 2018 in Palm Springs, California, taking place April 17-20, 2018. The company will join current customers including Ciena, Fujitsu, Illumina, Nokia, and Thyssenkrupp Elevator Corporation to learn about the latest innovations, projects, and services while networking with outstanding executives in the field service industry.

Born in 2003, Field Service is where cross-industry service, support, and customer care leaders come together to build world-class service and support operations.

“Field staff turnover combined with newer field service management and route optimization tools are creating new challenges in the optimization of field technician inventory and can negatively impact first time fix levels.  I’m looking forward to an interactive discussion with industry leaders at the Field Service USA conference to share ideas and best practices for managing through these changes in a proactive, successful manner,” said Mike Ross, Director of Product Strategy, Baxter Planning Systems.

Ross will be hosting a roundtable discussion entitled “Increasing First Time Fix And Productivity With Optimized Trunk And Field Inventory” on April 19th at 12:20pm. Attendees will learn how having the right part in the right place is key to improving first time fix rate.

Conference attendees are also encouraged to visit Baxter’s booth to learn more about how the company optimizes inventory by combining proven technology with planning expertise to deliver service supply chain excellence.

About Baxter Planning Systems

Since 1993, Baxter has developed solutions that meet the specific demands of aftermarket service and repair. Baxter’s suite of integrated forecasting and planning applications enables companies to achieve industry-leading customer service levels while significantly increasing profitability. Fortune 500 enterprises and growing startups deploying solutions from Baxter include Tokyo Electron, Stanley Black and Decker, NetApp, Nutanix, Carestream Health, and many others.

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