Austin, TX, June 12, 2018 –

Baxter Planning (Baxter), the pioneer and recognized leader in inventory planning and optimization solutions for the service supply chain, announced today that it has won the 2018 Vendor Appreciation Award from Avaya, a multinational technology company specializing in business communications technology and driving digital transformation. The award was presented at the 8th annual Avaya Supplier Day in Singapore.

Avaya deploys Baxter’s supply chain planning solution forecast and optimize mission critical service parts inventory supporting its global base of unified communications customers. Since 2013, Avaya has combined the robust functionality of Baxter’s SaaS solution and planning services to realize the full benefits of the solution.

Avaya leverages Baxter’s Planning as a Service (PaaS) offering and relies on Baxter’s expertise to perform bimodal planning operations defined by a combination of both tactical and strategic activities. This enables the Avaya supply chain team to focus on more strategic aspects of delivering superior communications experiences. The award acknowledges the successful partnership between the two companies to collaborate and align strategies to improve financial performance through supply chain transformation.

Baxter’s Best Practice Scorecard is a standardized set of criteria to used to assess utilization of Prophet and best practice adoption. A comprehensive assessment is performed annually for every Baxter customer using the scorecard to as performance across the 8 service supply chain practices areas including Logistics Network Optimization, Forecasting, Inventory Optimization, Replenishment and Redeployment, Supply Order Automation, Lifecycle Management, Excess Management, and Planning Analytics.

“We are honored to be recognized by the Avaya team for the results we have achieved with our partnership. This award was made possible by collaboration with Avaya in the pursuit of continuous improvement through Baxter’s Best Practice Scorecard. We look forward to continuing the journey towards supply chain excellence with this dedicated team.” – Baxter CEO, Chuck Moeling.

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

About Baxter Planning

Headquartered in Austin, Texas, with employees around the globe, Baxter Planning was founded in 1993 by Greg Baxter, who saw the need for a proprietary solution to address the lack of planning technologies in the market.

Now a worldwide leader in aftermarket supply chain software, Baxter helps customers plan billions in service parts inventory every day. The list of Fortune 500 enterprises and growing startups deploying solutions from Baxter include Verizon, RICOH, Stanley Black and Decker, NetApp, SONY, Johnson & Johnson, and many others. Baxter’s differentiated combination of a SaaS platform featuring Planning as a Service (PaaS) enables supply chain organizations to deliver dramatic improvements in post-sales service levels while increasing profitability and cash flow.

Baxter has been on SupplyChainBrain’s “List of 100 Great Supply Chain Partners” for 14 consecutive years and recognized multiple times as a “Best Places to Work in Austin.” For more information, visit or email us at