I recently hosted a webinar with Justin Simpson, the Director of Service Operations at Avnet Integrated, about the biggest Service Parts Management (SPM) pitfalls and how to avoid them. In it, we redefine traditional SPM through a solution-oriented lens and Justin shares tactics to improve part dispatch
The Service Supply Chain world is a dynamic network of parts, people, and locations—so stockouts are inevitable. When you experience a stockout, or do not have the part you need to immediately meet your customer’s demand, repercussions usually follow.
In the field service industry, everything goes smoothly if we start with a solid plan. Just kidding. The last two years have shown us sometimes the plan goes out the window! Global supply chain disruptions happen
Say your organization started saving 25% annually on inventory spend after deploying a Service Parts Planning solution, that could be big! That allows you to spend a cross functional team that helps improve installed base data, or the savings leads to a better CSAT score
Spare parts can be expensive, and expensive to store, but they’re essential to keeping the world running. When semiconductor machines, servers, MRI, and Elevators go down, people start to notice. For example...