We’ve all experienced the impacts of 2020. Offices sat empty as most daily routines moved into the home. Business and personal travel dwindled to record lows. Many of the shifts of 2020 weren’t just temporary; they disrupted the status quo and presented organizations with a lingering batch of challenges.
A shift is coming where organizations circle back to fundamental projects like system implementations or upgrades, training initiatives, and process improvements, and do the fine-tuning required to fully realize their benefits.