Even on the best of days, global spare parts management presents unique and dynamic challenges for high-tech OEMs of any size. The slightest disruption to service supply chain execution, in any metropolitan area or furthest remote outpost, can wreak havoc on growth plans. Yet even amid unprecedented uncertainty brought on by the current global pandemic, it is possible to keep spare parts moving and meet the most stringent service level agreements at record levels.

Join host Flash Global for the next installment of its FlashTube educational webinar series, “Fortifying Global Spare Parts Management Post COVID-19 with Dynamic Planning to Drive Growth,” at 11 a.m. EDT on Thursday, June 25. This hour-long interactive roundtable session will also feature guest experts from Baxter Planning, and Palo Alto Networks candidly discussing experiences, actions and lessons learned during the global pandemic that reinforces the importance of spare parts planning, service logistics and global customer support.

“We believe this global pandemic has taught us, and our high-tech OEM customers, the true value of a business continuity plan that includes service supply chain risk mitigation,” said Denise MacDonell, Flash Global’s Chief Technology and Marketing Officer. “A thoughtful plan includes identifying your most critical spare parts, their volumes, and placement, so that when a crisis occurs, you know if they are close enough to your installed customer base to achieve your required SLAs. Our webinar panelists will teach you how to do all of this, while keeping open lines of communication with your customers and partners.”

Topics in this webinar will include:

  • Planning as a Service – What it is, why it is important
  • How communications can transform actionable data into sound strategies
  • Planning for the “new lean” – balancing resiliency with cost management
  • Integrating spare parts planning into global spare parts management

Register for the webinar now.

“Agility has become more important than ever due to COVID-19,” said Phillip Kennedy, Chief Marketing Officer at Baxter Planning. “Now that we have moved from crisis to stabilization phase, enterprises need the ability to quickly react to a service supply chain landscape that continues to evolve.”

Learn more about the FlashTube webinar series and watch archived sessions here.

Headquartered in New Jersey, Flash Global designs and implements end-to-end service supply chain strategies for rapidly expanding companies, including many of the world’s top high-tech companies. Through its unique Simplicity of One approach — one comprehensive suite of integrated services, a single point of contact and one contract — Flash creates global solutions that are locally fueled, which enables companies to efficiently scale in countries all around the world. Companies leverage in-region and in-country expertise throughout Flash’s worldwide infrastructure of global service centers, regional command centers, distribution centers and forward stocking locations to seamlessly move products across international borders and serve their customer bases. To learn more about Flash Global, visit

Established in 1993, Baxter Planning provides inventory planning and optimization solutions to support service supply chain requirements across diverse industries. Baxter’s solutions seamlessly integrate with existing IT infrastructure to forecast demand and optimize target stock levels to efficiently execute supply, replenishment, and repair orders. For more information, visit

Palo Alto Networks helps address the world’s greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, Palo Alto Networks is at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. For more information, visit