Powerful Solutions. Continuous Improvements.

Prophet by Baxter is a software as a service (SaaS) focused on field service inventory planning and execution. In essence, it’s an advanced solution that enables you to optimize your service parts management operations. We help you forecast demand, optimize target stock levels and integrate with other systems so you can execute supply, replenishment and repair orders for each part across your entire service supply chain.

Developed for businesses with high-availability inventory needs, our service parts planning solutions are designed to streamline the process – whether your supply chain is local or global. Working together, we can help you exceed same-day and next-day service level goals while minimizing inventory levels and rush orders.

To ensure that we are continually delivering maximum value, Baxter offers a unique Comprehensive Assessment consulting engagement evaluation. Our team conducts ongoing in-depth reviews of each Best Practice Scorecard attribute to quantify potential benefits and prioritize the improvement opportunities most critical to your business.

Logistics Network Optimization

Identify and maintain the ideal logistics network and associated rules to accurately map demand and service contracts to sites based on business objectives. Read more


Forecast demand based on historical data as well as current and projected service contracts in order to prevent excess creation and/or backlogs. Read More

Inventory Optimization

Calculate ideal target stock levels using Baxter’s unique Total Cost Optimization approach by modeling part, site and customer criticality attributes to meet service supply chain objectives. Read more

Replenishment and Redeployment

Execute replenishment and redeployment orders to balance field service inventory planning within the logistics network based on Baxter’s Backlog Criticality Index (BCI). This calculates the real and potential costs of each backlog to optimally deploy spare parts inventory management. Read More

Supply Order Automation

Fulfill purchase and repair orders to ensure inventory availability while considering calculated scrap rates, supplier performance, and budgetary constraints.
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Lifecycle Management

Plan for the key service lifecycle management events of New Product Introduction (NPI) to ensure inventory availability at first customer ship and End of Life (EOL) to ensure optimal last time buy decisions. Read More

Excess Management

Define Baxter’s excess report to properly identify surplus material that can be utilized, sold, or scrapped to achieve service inventory planning goals. Read more

Planning Analytics

Improve operations with ongoing review of hit rate service misses and KPIs such as fill rate and service level. This helps to prioritize corrective actions and continuously identify opportunities for improvement. Read More